Cancellation and Refund Policy
Plain Language Version

We do not expect you to pay for something that does not meet your needs.

You can cancel anytime during the first 60 days and you will owe nothing. Your credit card is not charged until after the free period.

After the free period, you can cancel anytime. However, due to the types of the services we provide, your cancellation will be effective at the end of the month. All the services you have paid for will be provided to you as if you had not cancelled.

Same cancellation terms as with monthly memberships. Plus any full months you have paid for will be returned.
Cancellation Policy During the Free Membership Period.

We offer the first 60 days free with all membership levels and with both monthly and annual subscription plans. Your credit card will not be charged until your free period ends. Should you decide to cancel your subscription during the trial period, you must cancel on or before 60 days after the date you registered for membership. You may cancel your membership by logging into your account and following the link to the "Cancellation Form." You may also cancel your membership by contacting us. Any memberships that were previously paid, will automatically revert to free memberships. Free memberships may be terminated anytime at the member's request, without cost.

Cancellation Policy After the Free Membership Period.

Members with monthly subscriptions may cancel their subscriptions at any time. However, the cancellation will not become effective until the next monthly membership anniversary and there are no refunds for a partial month. This necessary because we purchase some services from others on behalf of our members. Also any services allocated to the member could be completely used at the time cancellation is requested, preventing a pro rata return of the membership fee. All services allocated to the member will continue through the end of the cancelled month. Any memberships that were previously paid, will automatically revert to free memberships. Free memberships may be terminated anytime at the member's request, without cost.

Members with yearly subscriptions may cancel their subscriptions at any time. However, the cancellation will not become effective until the next monthly membership anniversary and there are no refunds for a partial month. This necessary because we purchase some services from others on behalf of our members. Also any services allocated to the member could be completely used at the time cancellation is requested, preventing a pro rata return of the membership fee. All services allocated to the member will continue through the end of the cancelled month. Any prepaid membership fees for full months of unused services will be cancelled and a pro rata refund will be made to the members account. Any memberships that were previously paid, will automatically revert to free memberships. Free memberships may be terminated anytime at the member's request, without cost.

Last Modified 14 July, 2014

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