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Could you explain your arbitration requirement process? Article rated 3.0/5.0
We provide assistance should a difficult to resolve customer conflict occur. The process is explained on this page. The process from the view point of the consumer is discussed here.
Server Uptime Monitoring Article rated 3.0/5.0
Server Monitoring is provided for Secure and Worry Free Membership levels. This service can be purchased separately. Contact us if you are interested. As with most of our services, the monitor re...
What happens if one of my customers files a complaint against me? Article rated 3.0/5.0
Complaints against members must be written and when possible documented with pictures or other useful information. After reviewing the complaint, the member is asked to give us their view of the trans...
Is it OK for me to change the size of the trust mark? Article rated 3.0/5.0
Yes, you can make the trust mark bigger or smaller by changing the height and width attributes. The standard size for the image is 120 pixels wide and 90 pixels high. Find these numbers in the Assured...

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